Our goal is to offer you the best delivery options while ensuring responsive and reliable service at all times.
Shipping times: Our priority is to process and ship all your orders as quickly as possible. Once your order is placed, it is usually shipped within 1 to 2 business days. Orders are not shipped or delivered on weekends and holidays.
France
- Estimated delivery time: 3 to 5 business days
- Shipping costs: €12.99
- Free shipping: Available for all orders over €80
Rest of Europe
- Estimated delivery time: 5 to 8 business days
- Shipping costs: €17.99
Please note that delivery times are estimates and begin from the date your order is shipped, not the date it was placed.
In the event of exceptionally high order volumes, shipments may be delayed by a few days. We thank you for allowing extra time for your package to arrive. In case of significant delay, we will contact you by email.
Shipping confirmation and order tracking: You will receive a shipping confirmation email as soon as your order has been shipped. This email will contain your tracking number(s). Tracking information may take up to 24 hours to become active.
We also offer a 24/7 chat service on our website if you need immediate assistance.